The last thing to try is a factory reset of your Fire TV Stick. Phishing or suspicious emails or texts claiming to be from Netflix. So maybe this is a recurrence or maybe there is an issue on the beta. Samsung no help with 5 resets. Open the Profile & Parental Controls settings for the profile you want to lock.. Change the Profile Lock setting.. There are several reasons why your NETFLIX App Not Working on TCL Smart TV, and understanding each possible cause can help you resolve the problem quickly. From a web browser, go to your Account page. Netflix is a great streaming service, but it’s very useless if you can’t even log into it. Follow the steps below if the NETFLIX button on the supplied remote control does not open the Netflix® app.. Before you start. Enter your Netflix account password. B. why does Netflix app on Samsung smart TV not work. My girlfriend changed her password but I was still able to use it without re-entering the password till she logged out other devices. Netflix not working — logging in. I received a ‘password reset required’ email. Your streaming device must have an active internet connection that meets the Netflix internet connection and speed recommendations. Y’all down bad like that ? It doesn't appear to be an iphone x issue because I can't find any discussions about it online (while there ARE discussions about other iphone x issues). Solutions: Restart the device: This issue can happen with any device you are using, android, iOS, computer or gaming console etc.So, the first thing you should do is to restart the device you are using. How do I manage the text messages I get from Netflix? I contacted Netflix support and they said it was an issue on their end that they were working on resolving, and it was fixed about 5-6 hours later. I cannot reset my password with my email address or my phone number. Fire Stick Reset. I am getting strange messages. The other one was ''Something went wrong''. When it’s done, open it and log on with your username and password to enjoy Netflix again. How do I manage the emails I get from Netflix? Please try again in a few minutes' is one of them. Note that doing reset is starting over everything on your Fire TV Stick. My password does not work. Netflix app keeps saying password is incorrect but it's not (iphone x) Any ideas? How to keep your account secure. On Netflix I noticed there is an extra option on the Account page to de-authorize other devices. @_damndae Somebody keeps trying to reset my Netflix password. I cannot access my Netflix. Reset remote to tv: No control work button on tv or remote how do I reset it: Resetting netflix with samsung remote ak59-0000172a: Netflix won't reload after exiting without resetting TV by unplugging it. get black screen. Select the Netflix app and tap on Install. ; Visit the Netflix Help Center for information on the Netflix streaming service and to setup a customer account. 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